About us


Dr. Markus Hilbert, Au.D. is a Doctor of Audiology and has serviced the Fort McMurray population since 2012. He first came to Fort McMurray to restart the Hospital’s Audiology program, and then provided augmentative audiology care privately while phasing out at the hospital. After that, he provided care with Waves Hearing. After the Fort McMurray Fires in 2016, When Rachel joined in 2016, Ossicle Hearing took over the Fort McMurray operations with Dr. Hilbert, Au.D. continuing to provide ongoing care to the people of Fort McMurray and surrounding area. This became full-time local clinial care in 2019 and continues with additional clinical staff and services. 

Dr. Hilbert, AuD’s intent in 2012 was to create a strong clinical hearing care presence in a deserving community that is underserviced. Residents of Fort McMurray and surrounding area had to commute to Edmonton for clinical care which is difficult due to the number of appointments sometimes involved in testing, fitting and following up. 

The Vision was to provide a full time service and the legacy is that this has been achieved in one of the most difficult times the city faced since the fires. The COVID era, cut-backs and flood all created a perfect storm for the community, yet we strived to provide the best in hearing care to continue long-term as a health care institution for the community of Fort McMurray.  

Rachel who joined Markus in 2016 has built up a vibrant clinic staffed with knowledgeable staff and based on best standards of practice, and moving into the new decade continues to provide a legacy of loyalty, trust, excellence and care that strive to exceed patient expectations and industry standards. 

We were the first to come and first to stay.

Dr. Markus Hilbert, Au.D. brings 25 years of private practice experience, has written articles and given presentations on standards of practice, practice management and online marketing and runs several initiatives in the audiology profession.  In private practice Dr. Hilbert provides specialty testing for work purposes as well as diagnostic testing related to hearing loss, auditory processing, balance and tinnitus.  Hearing aids are provided as well for everyone, including all third parties (NIHB, DVA, AADL, WCB etc). He joins the clinic monthly to see complicated fittings, tests, specialty appointments and just to hang out and chat!

© Ossicle Hearing Inc., 2016-2020 | audiology fort mac email | Phone 780-750-4327 | Fax 780-757-4792